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Searchable answers to common questions. Can't find what you're looking for? Email support — same business day in UK time.
Getting started with Hublitics
Add your first client, employee, and job in 5 minutes.
Onboarding · updated 2026-05-04
Pay rate vs billable rate — what's the difference?
Two rates, two purposes. Pay rate is your cost; billable rate is your revenue.
Concepts · updated 2026-05-04
"Bill from job" — the magic flow
Turn approved time + billable expenses into an invoice in one screen.
Invoicing · updated 2026-05-04
Reading the live margin panel
What the colour bands mean and how to tune them.
Invoicing · updated 2026-05-04
Tracking variations on a fixed-price job
Every line that wasn't on the original quote is logged as a variation.
Jobs · updated 2026-05-04
Sending the accountant bundle
One zip with invoices, payments, expenses, timesheets summary, VAT summary.
Reports · updated 2026-05-04
Voiding vs deleting an invoice
When to void, when to delete, what each does to source records.
Invoicing · updated 2026-05-04
Client credit balance — overpayments
How overpayments and credit notes work.
Invoicing · updated 2026-05-04
Exporting all your data
One-click export of every record in your workspace.
Account · updated 2026-05-04
Cancelling your account
One-click cancellation, 30-day grace period.
Account · updated 2026-05-04
Still stuck?
Email hublitics@outlook.com — every email gets a human reply, same business day in UK time.
Status: status.hublitics.com (external page — opens in a new tab)